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Hong Leong Bank

Head - HLISB (Product Development)

10-12 Years
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Job Description

If you are looking to excel and make a difference, take a closer look at us…

Functional

  • Responsible in innovating, developing, formulating, designing and packaging Personal Financial

  • Services-i Financing & Wealth Management products from initiation to product launch.

  • Responsible for preparation of product approvals to approving parties i.e. Shariah Committee, PVPSC,PVPC, BARMC, BOD & BNM

  • Establish new products / Enhance variation products documentations i.e. application forms, terms & conditions, product disclosure sheets, SOP, etc.

  • Coordinate and liaise with other departments i.e. Business Unit (PFS-i), Legal, Shariah and Complianceto ensure process flows and documentations are in place and compliance prior to product launch.

  • Responsible in ensuring all the necessary approvals (internal & external) are obtained prior to productlaunch.

  • Conduct product training on new/variation products, when necessary.

  • Responsible for implementation of new/updated regulatory requirements i.e. Guidelines/policy documentby BNM or Acts and any internal policy/guidelines which affect product development.

  • Conduct comparative studies, research and development for new & current products in Islamic Financefor continuous improvement.

  • Prepare service request forms (SRF) to facilitate back-end channel parameter maintenance for all Investment Account products.

  • Prepare Hong Leong Online request forms (HLO) to facilitate front-end channel parameter maintenancefor all Investment Account products.

  • Manage periodic and ad-hoc exception handling cases for all Investment Account products to resolution.

  • Assist branches/Relationship managers (RMs) in the on boarding and account opening of Investment Account wholesale customers.

  • Prepare service request forms (SRF) to facilitate timely Term Investment Account wholesale accountopening.

  • Responsibility for the formulation of financial institution's recovery plan, recovery planning process and the implementation of recovery plan.

  • Responsibility for implementing the financial institution's operational resilience framework, including outsourcing risk, business continuity and disaster recovery management.

  • Responsibility for the integrity of all regulatory reporting.

  • Where relevant, responsibility to ensure that the operations, business, affairs and activities of the financial institution are in compliance with Shariah requirements at all times.

Managerial

  • Lead, guide and support subordinates in the team to achieve relevant KRAs.

  • Provide support to team members where necessary between units (units within HLISB or HLBB).

  • Support overall assigned tasks relevant to the product development department.

  • To ensure timely submission for all deliverables.

  • To participate in team meetings and provide value add where relevant.

  • To highlight project/operational dependencies and timeline risks to Investment Account project lead.

Organizational

  • Collaborate with relevant stakeholders and external vendors to develop and circulate UserRequirements Specifications (URS).

  • Perform timely project status updates on Investment Account projects pertaining to back-end and frontend enhancements.

  • Provide post implementation support to HLISB Personal Financial Services (PFS-i), HLISB BusinessCorporate Banking (BCB-i) and branches.

  • Assist in coordinating Investment Account enhancement implementation across branches

  • Prepare and execute User Acceptability Test (UAT) scenarios and effectively close defects prior toimplementation

  • Assist in preparing back-end/front-end enhancement project documentation (Business Memo &RCAT).

Education/Qualification

  • Candidate must possess at least a Bachelor Degree, Post Graduate Diploma, Professional Degree,Finance/Accountancy/Banking or equivalent.

Experience

  • Minimum 10 years experience in financial institution with specialization in projectmanagement, and/or branch operations support.

  • Ability to effectively communicate, both orally and in writing, through all levels of the organization

  • Possess dynamic and positive working attitude towards multi-tasking and proactively seeks outopportunities to advance and implement improvements.

  • Independent, self-organized and able to work under tight deadlines

  • Excellent organizational and co-ordination skills, intellectually curious.

  • Good proficiency in MS Word, MS Excel and MS PowerPoint.

More Info

Job ID: 147881481