Position Overview
The Head of Expansion & Infrastructure is responsible for leading and overseeing the strategic development, physical expansion, and operational infrastructure of the company's F&B outlets. This role supervises and drives the performance of three core departments. Outlet Expansion, Renovation & Construction, and Facilities Management to ensuring high efficiency, seamless cross-functional collaboration, and strong operational excellence. This role requires full-time monitoring, high-impact leadership, and strong decision-making to support the company's growth strategy and long-term operational effectiveness.
Qualifications
- Degree in Architecture, Engineering, Construction, Facilities Management, Project Management, or equivalent.
- Minimum 812 years of experience in expansion, construction, fit-out, or facilities roles, preferably in the F&B or retail industry.
- Experience leading multiple teams or departments is highly preferred.
Key Responsibilities
1. Departmental Leadership & Operations Oversight
- Lead and oversee three key departments to ensure smooth operations, strong alignment, and overall efficiency.
- Drive a high-performing and complete department ecosystem that requires continuous monitoring and hands-on leadership.
- Strengthen cross-functional leadership, ensuring collaboration with Operations, Marketing, Finance, Supply Chain, and Legal.
2. Outlet Expansion & Renovation Management
- Oversee the end-to-end process of outlet expansion, including site evaluation, feasibility studies, and new store openings.
- Lead renovation planning, layout optimization, and store design to meet brand standards.
- Review all BQ, drawings, layouts, and specifications prior to approval to ensure accuracy, cost-effectiveness, and compliance.
3. Facilities Management
- Supervise the maintenance and facilities management function to ensure outlets operate safely, efficiently, and without disruption.
- Implement preventive maintenance schedules and ensure timely corrective actions.
- Optimize vendor and contractor performance through clear SLAs and KPI tracking.
4. Budgeting, CAPEX & Financial Oversight
- Develop and manage annual CAPEX budgets for expansion, renovation, and maintenance.
- Monitor timelines, budget allocation, and project expenditures to ensure cost control and financial efficiency.
- Prepare reports, forecasts, and dashboards for management review.
5. Project Management & Timeline Execution
- Lead project timelines from planning to completion, ensuring all milestones are met within scope and budget.
- Establish strong project governance, workflow processes, and best practices across all teams.
- Identify risks and implement mitigation strategies to ensure project success.
6. Team Leadership & Collaboration
- Provide strong leadership, mentorship, and performance management for the Expansion, Renovation, and Facilities teams.
- Enhance multi-department collaboration to support business goals and operational excellence.
- Drive a culture of accountability, innovation, and continuous improvement.
Required Skills & Competencies
Technical Skills
- Strong proficiency in Office tools & project management systems
- Solid experience in budgeting, reporting, and visual planning tools
- Ability to read and interpret BQ, technical drawings, layouts, and site plans
- Data-driven decision making with strong analytical skills
- Strong understanding of CAPEX management, timeline planning, and facility operations
Leadership & Soft Skills
- Proven ability in team leadership, multi-department oversight, and stakeholder management
- Excellent communication, negotiation, and contractor/vendor management skills
- Strong cross-functional collaboration capabilities
- High level of initiative, problem-solving, and strategic thinking
- Ability to thrive in a fast-paced and high-growth F&B environment
