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paynet (payments network malaysia)

Head of Hypervisor and Backup & Unix System

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Job Description

About PayNet

At PayNet, your work doesn't just move money; it moves a nation.

We make every payment count toward Malaysians shared prosperity by powering the platforms millions use every day, from DuitNow and FPX to MyDebit and JomPAY. Our systems keep Malaysia's digital economy running securely, seamlessly, and inclusively, whether you're tapping, transferring, paying bills, or expanding a business.

If you're excited about creating impact at a national scale and shaping how Malaysia pays, connects, and progresses, you'll fit right in.

About The Technology Division

Building the backbone of Malaysia's payment infrastructure. Led by Chief Technology Officer, Technology designs, evolves, and secures the always-on architecture that powers trusted, scalable digital payment services for the nation.

Key Responsibilities

  • Provide strategic leadership for the design, implementation, and operation of PayNet's critical e-payment infrastructure, ensuring high availability, scalability, and operational resilience.
  • Oversee the management and optimization of VMware ESXi, RedHat Enterprise Linux, and fiber-channel storage platforms (NetApp, Dell EMC) to ensure stable and efficient infrastructure performance.
  • Ensure robust data protection and business continuity by managing enterprise backup and recovery solutions using Veritas NetBackup and maintaining effective disaster recovery capabilities.
  • Lead initiatives to enhance infrastructure efficiency through automation tools (e.g., Ansible, Terraform) and implement advanced monitoring and observability solutions using platforms such as ELK, Prometheus, and Grafana.
  • Ensure infrastructure security and resilience by managing responses to cyber threats, system vulnerabilities, and operational incidents while maintaining strong system integrity.
  • Provide leadership, mentorship, and direction to systems engineering teams while fostering a culture of operational excellence, collaboration, and continuous improvement.

What will make you successful

Must-have

  • Strong hands-on experience managing enterprise infrastructure environments including VMware ESXi, RedHat Enterprise Linux, fiber-channel storage (NetApp/Dell EMC), and enterprise backup solutions such as Veritas NetBackup.
  • Proficiency in automation and scripting using tools and languages such as Ansible, Terraform, Python, shell scripting, or similar technologies to support infrastructure deployment and management.
  • Proven experience leading and mentoring infrastructure or systems engineering teams, with the ability to drive operational excellence and manage complex technical environments.
  • Solid understanding of system security, monitoring, performance optimization, and incident management within mission-critical infrastructure environments.
  • Experience supporting high-availability, large-scale, or mission-critical systems, preferably within financial services, payment networks, or highly regulated industries.

Advantages To Have

  • Hands-on experience with monitoring and analytics platforms such as ELK, Prometheus, and Grafana for infrastructure visibility and performance management.
  • Familiarity with infrastructure services such as Apache, Nginx, HAProxy, Postfix, Squid, MariaDB, or PostgreSQL
  • Exposure to CI/CD pipelines and infrastructure-as-code platforms such as Jenkins and Terraform.
  • Working knowledge of cloud environments such as AWS or Google Cloud Platform (GCP) and hybrid infrastructure environments.
  • Familiarity with infrastructure security practices, incident response processes, and regulatory or audit compliance frameworks.

Why Join PayNet

At PayNet, your work doesn't just move money, it moves a nation. Every role contributes to making every payment count towards Malaysians shared prosperity, where progress includes everyone, and every Malaysian, regardless of income, background, or geography, can participate confidently in the digital economy. We are PayNetters, united by Aspiration, Curiosity, Grit, and Integrity, building trust, access, and opportunity through every decision we make.

  • Prosperity You Can Feel: A total rewards package designed for Malaysian realities including 16% EPF, family-first medical coverage, mental well-being support, and flexible arrangements so your future grows as the nation progresses.
  • Growth with Purpose: Develop mastery by solving real problems that shape Malaysia's digital economy with cross-functional exposure, mentorship, and educational support that accelerate your career and expand your impact.
  • Work That Matters to the Country: Join a national institution addressing digital inclusion at scale. Every project, policy, and platform shapes how Malaysia pays, trades, learns, and thrives.
  • A Culture Built on Trust: Collaboration, curiosity, and accountability drive how we work. Progress happens faster when diverse voices are heard and respected.
  • Leadership You Don't Need to Decode: Transparent, values led leaders who explain decisions, own outcomes, and enable you to do the best work of your career.

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Job ID: 145215501