Provide guidance and direction to a multi-disciplinary team, including those focused on technology services, sales, and operations. Set performance metrics and ensure teams are aligned with business goals. Implement coaching and professional development programs to enhance team capabilities.
Drive business growth by identifying and capturing new market opportunities. Oversee customer acquisition and relationship management strategies. Responsible for meeting and exceeding sales targets and maintaining healthy profit margins.
Serve as a key point of contact for major clients, understanding their business needs to deliver customized solutions. Conduct presentations and demonstrations of products, and collaborate with teams to craft compelling proposals. Champion new as-a-Service products, ensuring they meet market demands.
Cultivate and nurture relationships with strategic partners, vendors, and technology providers. Facilitate effective collaboration and manage licensing agreements to support long-term business growth.
Continuously monitor market trends and competitor activities to inform strategic decisions. Evaluate and benchmark company offerings against the competition to maintain a strong market position.
Contribute to the development of new product lines and future service offerings. Use market research to inform product pricing and ensure profitability objectives are met.
Act as a subject matter expert for the company's cloud and security solutions. Conduct security assessments, including vulnerability and penetration testing, and provide expert remediation advice. Uphold and improve security standards in line with industry best practices.
Assist the sales team with technical support during the presales phase. This includes preparing and delivering solution presentations, coordinating product demonstrations, and providing technical specifications for proposals.
Manage day-to-day operations with a focus on cost control and resource optimization. Monitor financial performance, including revenue and growth metrics, to achieve overall business objectives.
Stay current with emerging technologies and industry innovations. Facilitate the smooth integration of new products and solutions, working with internal teams to ensure successful deployment and a positive customer experience.
Handle various administrative tasks and provide regular business updates to senior management. Ensure all documentation and reporting are accurate and submitted in a timely manner.
