Head, Operational Risk

Company Description

Bank Simpanan Nasional (BSN) is dedicated to enhancing the lives of all Malaysians by providing accessible and comprehensive financial services. Established in 1974, the bank serves over 9 million customers across Malaysia, leveraging its extensive network of 390 branches, 728 ATMs, 360 cash deposit machines, and more than 4,000 registered banking agents nationwide. BSN specializes in both conventional and Islamic financial solutions, offering products ranging from savings and wealth management to micro business and personal financing. As a cornerstone in promoting financial inclusivity, BSN is committed to empowering individuals and businesses toward a better financial future.

Job Responsibility

Governance and Risk Tools

• Oversee and supervise the implementation of an effective Operational Risk (OR) framework, focusing on Key Controls Self-Assessment (KCSA) and its monitoring tools, including Key Controls Testing (KCT) and Key Risk Indicators (KRI), ensuring compliance with internal policies and regulatory requirements.
• Supervise risk assessments, including product, project, and third-party risks, while implementing strategies to mitigate identified risks and enhance the bank's operational resilience.
• Manage the analysis of operational and Shariah-related incidents, identify root causes, and develop strategies to prevent future occurrences.
• Provide periodic updates to management, the Shariah Committee, the Board Risk Management Committee (BRMC), and regulators, ensuring timely and accurate submissions, where applicable.

Centre of Excellence

• Develop and implement knowledge management programs, including operational risk training and risk awareness initiatives through various platforms, to foster a heightened culture of operational risk awareness within the Bank.
• Develop and design initiatives to raise awareness of operational and Shariah risks across the bank.

BNM CRR / BNM Thematic Review / Internal Audit

• Manage and supervise the coordination of discussions and formulation of action plans to address findings from BNM's CRR, thematic reviews, and internal audits.
• Oversee the progress of action plans, ensuring timely completion and adherence to milestones.
• Validate and escalate issues causing delays in action plan implementation to management, the Shariah Committee, and the Board Risk Management Committee (BRMC) for resolution.

Project Involvement

• Participate and plan detailed outline, defining clear objectives, timelines, and deliverables.
• Ensure target deliverables are achieved within the specified timeframe while maintaining quality standards.
• Oversee the division's collaboration with cross-functional teams to address project challenges and implement solutions effectively

Job Requirements

• Bachelor's Degree, preferably in Finance, Accounting and other relevant fields.
• Certification in AICB Certificate (CB), Regulatory, AMLCFT, Shariah, Islamic Banking and other relevant fields.
• Minimum 15 years of Risk, Compliance and/or Audit experience
• Extensive experience in operational risk management within the banking sector.
• Strong understanding of regulatory requirements and industry best practices.
• Excellent analytical, problem-solving, and decision-making skill
• Proven ability to lead and manage a team of risk professionals.

Interested applicants may also forward their updated CV/resume to dea•••@bsn.com.my

Kindly be informed that only shortlisted applicants will be notified.

BSN is an Equal Opportunity Employer. We embrace diversity and promote equality, ensuring no discrimination based on age, disability, gender, race, religion, or belief. We welcome applications from candidates of all backgrounds, valuing talent, skills, and potential. Selection is based solely on individual merit.