Helpdesk Engineer (Centralise License Admin), Corporate IT

Shopee

Malaysia, Kuala Lumpur

Fresher

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Posted 3 months ago

Job Description

Job Description:

Diagnose and resolve software license issues faced by end users regularly update and maintain technical support documentation.
Manage software license assets, keep track of inventory, and coordinate with vendors to ensure resource availability.
Perform basic troubleshooting, and install, configure, and maintain software systems as required.

Requirements:

Diploma or degree in Computer Sciences, Information Technology or a related field preferred
Competent at documenting standard operating procedures and knowledge articles
Ability to cover after-office hours and weekend support if there are any infrastructure issues or activities
Enthusiastic and willing to learn in a fluid and fast-paced environment
Passionate in IT technology and wants to make a difference with technology solutions
Good interpersonal and communication skills to interact effectively at all levels
Strong analytical and troubleshooting skills

More Info

Job Type:

Permanent Job

Industry:

Internet /E-commerce

Function:

Information Technology

Employment Type:

Full time

About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 126125135

Jobs by Skill - IT