HR Generalist & Payroll Associate

Company Description

TROOPERS, a BetterPlace company, envisions positively disrupting the part-time, freelance, and gig worker culture through technology. Based on our core values of Accountability, Legitimacy, and Transparency, our company focuses on increasing accountability in performance output, providing a trustworthy and safe ecosystem for job seekers in the gig economy, and transparency in what we do.Our people-first strategy is enabled by our proprietary tech platform, enabling us to capture the entire ecosystem of the frontline workforce hiring. We always look for ways to push the boundaries of limitations by being innovative and by going the extra mile.We are a seasoned team of experts with presence in Malaysia, Singapore, Indonesia, Thailand, Philippines, Vietnam, India, and the Middle East, and as we grow our presence in Asia and globally, TROOPERS is continuously looking for new talent to grow the company with.

Job Description

• Performs tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development, under the guidance and approval of the People & Culture Manager.
• Manages and maintains the Human Resource Information System (HRIS), ensuring accurate and up-to-date employee records and data, and manages HRMS-related issues raised by employees through to resolution, escalating recurring or system-level issues to management as required.
• Supports payroll processing including overtime computation, statutory deductions, and salary disbursement, with all payroll data and statutory submissions subject to management review and approval prior to finalisation.
• Conducts or acquires background checks and employee eligibility verifications.
• Implements new hire orientation and employee recognition programs, including coordination of monthly townhall sessions and cross-departmental engagement activities.
• Prepares employment-related letters, including letters of offer, confirmation, promotion, increment, and redesignation, for management review and approval prior to issuance.
• Manages employee offboarding processes including resignation handling, exit documentation, clearance procedures, and exit interviews.
• Administers HRD Corp/HRDF matters, including training grant applications and training scheduling, with grant submissions subject to management approval, and coordinates with training providers accordingly.
• Coordinates scheduling and calendar management for the People & Culture function.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and workplace investigations in a supporting capacity, under the direction of the People & Culture Manager, who retains case ownership and decision-making authority.
• Supports the maintenance of compliance with federal, state, and local employment laws and regulations, and recommended best practices; assists in reviewing policies and practices to maintain compliance, with all policy amendments subject to management approval.
• Prepares and distributes annual statutory tax forms (EA forms) to current and resigned employees, subject to management verification prior to distribution.
• Prepares internal memos and communications for management review and approval prior to distribution.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Qualifications

• Minimum Bachelor's Degree in Human Resources, Business Administration, or any related field.
• Prior internship experience and hands-on experience in handling HRIS will be an advantage.
• Excellent organizational and multitasking skills, as well as resourcefulness.
• Effective communication and interpersonal abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.