Role Overview:
This role is an execution-focused HR administration role supporting the regional HR Operations team across day-to-day payroll, employee lifecycle, HRIS, and expatriate admin across our group – Singapore, Malaysia, Philippines, Hong Kong & Myanmar.
Key Responsibilities:
Payroll & Compensation Administration
- Collect, verify and consolidate payroll inputs attendance records, overtime, claims and allowances — and submit accurately within monthly cut-off timelines
- Support payroll vendor coordination and assist in verifying payroll runs to ensure accuracy before disbursement
- Process employee benefits administration — insurance enrolment and removal, allowance tracking, and claims processing
Employee Lifecycle Administration
- Prepare and issue offer letters, onboarding documentation and new hire welcome packs in coordination with the TA team
- Track probation periods and prepare confirmation letters, ensuring timely issuance within policy timelines
- Process resignation submissions, coordinate clearance procedures and prepare all exit documentation including experience letters and final settlement inputs
- Prepare internal transfer and promotion letters upon approval from the respective BP or business leader
- Maintain accurate and up-to-date HR records, perform timely HRIS data entry and maintenance — new hires, exits, transfers, salary changes and personal data updates
Expatriate Management Support
- Assist in preparing and submitting employment applications for new hires requiring immigration support
- Track permit and visa expiry dates and initiate renewal processes within required lead times to ensure zero compliance lapses
- Assist in dependent pass applications, visa coordination and permit cancellation upon employee exit
- Coordinate relocation logistics and settling-in arrangements for expatriate employees joining Malaysia
- Support expat payroll and tax compliance coordination with relevant parties
Training & Development
- Coordinate the training calendar, sourcing & selection, manage scheduling, venue or platform booking, trainer liaison, and attendance tracking.
- Pre and post training documentation, materials preparation and record-keeping.
- Assist in the logistics and coordination of new hire onboarding and induction program in partnership with the HRBP and TA team.
Employee Engagement & General Admin
- Coordinate logistics for employee events and engagement activities — venue, vendors, communications and attendance tracking
- Provide general HR administrative support to the team including document filing, letter preparation and ad hoc tasks as assigned
Requirements:
Must Have
- Min 3 years of working experience in HR, preferably in HQ of multi-entity companies or regional HR environment
- Strong attention to detail — payroll inputs, HR documents and permit submissions have zero tolerance for errors
- Organized and deadline-driven — able to manage multiple recurring cut-offs simultaneously
- Comfortable with systems and data entry — HRIS and document management will be daily tasks
- Good written communication in English — prepares letters, emails and documents independently
- Proactive and self-managing — tracks own task deadlines without constant follow-up
Good to Have
- Exposure to payroll processing or HRIS platforms (any system)
