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Michael Page

HR Service Delivery Lead SSC (Mandarin Speaker)

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  • Posted a day ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Attractive remuneration package
  • Be part of a globally recognized organisation

About Our Client


This large organization operates in the Financial Services industry and is renowned for its commitment to innovation and employee-centric practices. With a strong presence in Petaling Jaya, the company provides a structured environment for professional development and growth.

Job Description

  • Lead the implementation and management of HR service delivery processes to support business needs.
  • Ensure compliance with local labor laws and company policies in all HR operations.
  • Collaborate with cross-functional teams to address employee concerns and improve service quality.
  • Monitor HR performance metrics and identify areas for process optimization.
  • Oversee payroll, benefits administration, and employee records management.
  • Provide guidance and support to HR teams in Petaling Jaya to ensure consistent service delivery.
  • Drive initiatives to enhance employee engagement and satisfaction within the organization.
  • Act as a key liaison between the HR department and other business units in the Financial Services industry.

The Successful Applicant


A Successful HR Service Delivery Lead Should Have

  • A degree in Human Resources, Business Administration, or a related field.
  • Proven expertise in HR service delivery within the Financial Services industry.
  • Strong knowledge of employment laws and HR compliance standards.
  • Excellent organizational and problem-solving skills.
  • Ability to lead and collaborate with cross-functional teams effectively.
  • Proficiency in HR systems and tools.
  • Commitment to fostering a positive workplace culture in Petaling Jaya.

What's on Offer


  • Competitive annual salary ranging from MYR 220000 to 320000
  • Comprehensive basic benefits package.
  • Opportunity to work within a large organization in the Financial Services industry.
  • Professional growth in a permanent role based in Petaling Jaya.

This is a fantastic opportunity for an experienced HR professional to make a significant impact. If you are ready to take the next step in your career, we encourage you to apply today

Contact: Sara Afzal

Quote job ref: JN-032026-6966161

More Info

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About Company

Job ID: 144259785