About Adecco
Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.
Your Role
As a HR Services Executive, you will perform HR activities by providing support and advisory roles to ensure operational smoothness. You will be responsible for HR data management accuracy and the main focal point to handle significant HR related matters. Handling associate welfare matters, ensuring consistent support and follow-through. This role supports associates assigned to client project sites and manages accounts with a moderate headcount, focusing on operational efficiency.
Key Responsibilities
- Compliance to Employment Act 1955, Part-timer Regulation 2010, to company policy and legal processes.
- Preparing and issuing employment contracts and other letters and documents related to associates. Also need to ensure associates signed and returned to employment contract accordingly within SLA.
- Collate, process, and validate to ensure data accuracy on associates attendance management (i.e., timesheets/attendance summary, leave/medical certificate, and claims).
- Provide onboarding and offboarding to associate and advisory to associates regarding the terms & conditions, benefits & entitlements.
- Ensure compliance with SOPs, internal controls and consistently apply best practices in daily operations. This includes maintaining accuracy and completeness in documentation and processes to meet audit requirements
- Maintaining associate data management to be evergreen and up-to date via system.
- Ensure accuracy in HR data management and in the payroll administrative instructions sent across.
- Ensure timely processing of insurance additions and terminations, MyTax registration for CP22, preparation of employment contracts, and other relevant documents required for EC stamping via the MyStamp portal, etc in accordance with Malaysian legal requirements
- Ensure all business processes, instructions, and client-specific guidelines are accurately maintained and regularly updated to reflect current practices and requirements.
- Communicate effectively with associates and internal/external teams, ensuring all queries and requests are addressed in accordance with the agreed SLA
- Alert and promptly escalate risks and concerns if there are any potential issues.
- Advisory to associate and client with regards to any disciplinary issues, PIP and misconduct related matters with the guidance from Seniors and Superiors.
- May support employment pass processing and liaise with relevant authorities or internal stakeholders as needed.
- Support any additional and ad-hoc task as requested by the Management, Seniors or Team Leader.
Key Requirements
- Candidate must possess at least a bachelor's degree, Post Graduate Diploma, Professional Degree, Human Resource Management or equivalent
- Strong knowledge in Human Resource and Employment Acts
- Intermediate-level skills in MS Office/Excel
- Min. 2 years of prior experience in a high volume transactional or operational role in the related field
- Experience working in HR shared service environment or providing HR services to internal or external stakeholders
- Good level understanding of Malaysia Employment Laws, ER and IR
- Strong communication skills
- Has experience in employment pass processing, and payroll administration
- Demonstrates readiness and capability to adapt to change and drive continuous improvement in a fast-paced environment
