Job description:
Job Summary
HRIS Specialist will manage the successful execution and maintenance of HR systems (HRIS) which include all internal HR systems, Payroll system and other third-party integration related to HR data.
Key Responsibilities
- Act as the first point of contact on technical concerns involving HR systems.
- Effective and efficient service provision in line with service level agreements and Customer Satisfaction targets.
- Provide functional and technical support and maintenance requests on HR systems in SuccessFactors including the whole range of processes: Employee Central, Organization Management, Roles and Authorization, Compensation, Pay & Time Management, Talent, and Learning.
- Contributes to continuous improvement and employee centricity and growing our value projects/initiatives.
- Gather data from HR platforms and feedback from team members to identify specific processes.
- Document and communicate process updates to different users in the organization.
- Report key indicators for the business to measure the effect of process improvement efforts.
- Assist with half-yearly SAP SuccessFactors release updates.
- Assist in implementing, testing and supporting the HR systems and business process documentation.
- Provide HRIS training and support to users.
- To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
- Any other duties that will be assigned from time to time by the Management.
Qualifications
- At least a Advanced/Higher/Graduate Diploma, Bachelor's Degree in Information Technology, Human Resources, Business Administration or in any related fields.
- Very strong technical acumen in SAP SuccessFactors and other HR enabling technologies
- Preferable certificatied to one or more SuccessFactors module.
- Possess sound technical knowledge and ability to clearly communicate key recommendations to clients.
Skills & Abilities
- Functional knowledge in HR processes and system especially in SAP SuccessFactors or any other cloud platforms.
- Knowledge on applicable data privacy and protection requirements.
- Proficient in English with an ability to understand employee queries and interact with different stakeholder in HR and business.
Competencies Required
- Self-driven
- Consistent in delivery
- Practice no-blame culture
- Interpersonal skills
- Give and value constructive feedback
Expected Minimum Years of Experience
- Preferable with 2 to 4 years experiences in SuccessFactors maintenance and project implementation.
