We are looking for a Human Resource Administrator to join us as a foundational member of our growing startup. This is more than a support role it's an opportunity to help shape the people system behind an AI-driven enterprise revolution.
As SuDu AI builds fully autonomous ERP and MES systems for manufacturing and operations, our people remain at the heart of everything. You will play a key role in managing HR operations, supporting employee experience, and ensuring smooth day-to-day HR administration as we scale.
You will work closely with founders, team leads, and employees to build structured yet human-centric HR processes from recruitment and onboarding to performance tracking and staff welfare. Your contribution will directly impact our culture, internal efficiency, and long-term team stability.
We seek a proactive, detail-oriented, and people-focused individual who thrives in a fast-paced startup environment and takes pride in creating a positive, organised, and transparent workplace.
Responsibility: 1. HR Operations & Administration
- Manage and maintain complete employee records including contracts, personal files, compensation details, and statutory documentation with strict confidentiality
- Oversee monthly payroll coordination and ensure accurate processing of EPF, SOCSO, EIS, PCB and other statutory submissions
- Monitor and manage leave administration, attendance tracking, overtime records, and staff benefits
- Ensure accuracy of HR data and maintain updated records in HR systems and internal databases
- Prepare HR letters including offer letters, confirmation letters, warning letters, promotion letters, and resignation documentation
2. Recruitment & Workforce Support
- Support end-to-end recruitment process including job posting, candidate screening, interview scheduling, coordination with hiring managers, and feedback tracking
- Ensure a smooth onboarding experience for new hires including documentation, induction, system access coordination, and orientation materials
- Maintain recruitment pipeline and support workforce planning needs as the company grows
- Coordinate probation review processes and assist in confirmation assessments
3. Employee Relations & Support
- Act as the main point of contact for employee HR inquiries regarding policies, procedures, leave, benefits, and internal matters
- Support conflict resolution, grievance handling, and disciplinary processes in a fair and structured manner
- Assist in performance monitoring documentation, improvement plans, and HR advisory support for managers
- Ensure consistent application of company policies across all departments
4. HR Policy & Compliance
- Assist in developing, reviewing, and updating HR policies, SOPs, and employee handbook
- Ensure compliance with Malaysian labour laws and internal governance standards
- Support implementation of HR best practices and continuous process improvements
- Monitor changes in labour regulations and recommend necessary adjustments
5. HR Systems & Process Optimization
- Improve and streamline HR workflows through system automation and process standardisation
- Support the implementation and optimisation of HR management systems (HRIS)
- Generate HR reports and analytics such as attendance trends, turnover rate, and headcount reports
- Ensure data accuracy for management reporting and decision-making
6. Training & Development Support
- Assist in coordinating staff training programmes and learning initiatives
- Track training participation, performance improvement plans, and skill development progress
- Support leadership in preparing development plans for team members
7. Engagement & Culture Management
- Coordinate internal engagement activities such as team events, internal communications, and employee recognition initiatives
- Support initiatives to improve employee morale, wellbeing, and workplace harmony
- Assist management in creating a positive, inclusive, and structured work environment
8. Offboarding & Exit Management
- Manage employee exit processes including resignation documentation, clearance procedures, and exit interviews
- Analyse exit feedback to identify improvement areas and retention strategies
- Ensure proper handover and completion of all exit formalities
Requirements:- Diploma or Degree in Human Resource Management, Business Administration, or related field
- 13 years experience in HR administration or similar role (startup experience is a plus)
- Good knowledge of Malaysian Employment Act and basic labour law
- Experience handling payroll, leave systems, and statutory submissions
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage confidential information with integrity
- Comfortable using HR systems, spreadsheets, and digital tools
- Proactive, self-driven, and able to work independently in a fast-paced environment
Good to have: - Experience in tech startups or SaaS companies
- Familiarity with HRIS, accounting tools
- Experience managing recruitment pipelines or employer branding
- Knowledge of performance review systems or KPI tracking
- Exposure to company culture-building initiatives
Why join us:Be a Culture Builder, Not Just an Administrator
You won't just manage paperwork you'll help shape the foundation of SuDu AI's people-first culture.
Accelerated Growth Path
In a startup, HR isn't limited to routine work. You'll gain experience in recruitment strategy, organisational design, and people development.
Meaningful Impact
You'll directly influence employee experience, team morale, and operational efficiency in a fast-growing AI company.
Trust & Autonomy
We believe in ownership. You'll be empowered to propose improvements and implement better HR systems.
Startup Energy, Enterprise Vision
Work in an environment that balances innovation, speed, and long-term impact.
Benefit:- EPF & SOCSO
- Leadership & Career Growth Opportunities
- Exposure to High-Impact Tech Projects
- Dynamic and Supportive Work Environment
- Share Options (ESOS)
- Opportunity to shape company culture from the ground up
