About the client
Our client is a fast-growing AI technology company headquartered in Singapore building an agentic AI platform that is transforming how enterprises across Asia run procurement, inventory, manufacturing, and logistics operations. They partner closely with large organisations to automate complex workflows, reduce operational uncertainty, and unlock smarter, data-driven decision-making at scale.
Position Overview
As they continue to scale their engineering and commercial teams, HR/People Operations plays a critical role in enabling sustainable growth. They are looking for a proactive, detail-oriented professional who is excited to help build the internal foundations of a high-performing AI startup.
This role goes beyond routine HR administration. You will take ownership of day-to-day people operations, including payroll, statutory compliance, benefits administration, recruitment coordination, and employee support, while also helping to shape the systems, processes, and culture that allows their team to perform at their best.
Working closely with founders, managers, and external partners, you will gain first-hand exposure to how an AI company scales from the inside out. Your work will have a direct impact on employee experience, operational efficiency, and company's ability to grow responsibly and compliantly.
Key Responsibilities
1. Human Resources Operations
- Manage day-to-day HR operations and general HR administration including employee records, personnel files and leave records.
- Serve as the first point of contact for employee HR queries and support.
- Assist in developing and maintaining HR policies, procedures, and the employee handbook.
- Support performance management processes (probation reviews, confirmations, appraisals).
2. Internal People-Related Administration
- Manage employee claims and welfare administration (medical claims, approvals, etc.).
- Coordinate staff benefits such as insurance programs, enrolment, renewals, and vendor communication (insurers, service providers).
- Maintain accurate employee benefit records and ensure compliance with company policies.
3. Payroll Administration
- Prepare and process monthly payroll, ensuring accuracy and timeliness.
- Compile attendance, overtime, leave and claims data for salary and compensation computation.
- Handle statutory contributions and filings (e.g., EPF, SOCSO, EIS, PCB/LHDN) and generate payslips.
- Respond to payroll inquiries and resolve discrepancies professionally.
4. Recruitment & Talent Acquisition
- Manage the full recruitment lifecycle that includes job posting, CV screening, interview scheduling, offer letters, onboarding and orientation.
- Coordinate with hiring managers and recruitment platforms/agencies to identify quality candidates.
- Maintain candidate databases and improve recruitment processes.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field
- 2+ years experience in HR, payroll, or administrative roles
- Familiarity with Malaysian HR practices, statutory requirements and labour laws (Employment Act, EPF, SOCSO, etc.)
- Strong organisational, communication, and multitasking skills.
- Proficiency with HRIS/payroll software and Microsoft Office (especially Excel).
- High level of confidentiality, integrity, and attention to detail.
Desired Skills
- Prior working experience in a startup.
- Ability to work independently and thrive in a fast-moving environment.
- Good problem-solving mindset with a proactive attitude.
- Comfortable handling sensitive information and complex people's issues.
