Human Resources Business Partner

Serve as the strategic and operational HR Business Partner to assigned business units across the company, translating business priorities into people solutions that enable growth, agility, and regulatory compliance in a fast-moving digital financial services environment. The role is accountable for the end-to-end HR agenda of its client groups, spanning organisation design, talent management, employee relations, and people risk.

Key Responsibilities

• Act as a trusted adviser to Functional Heads and leadership teams, aligning people strategy with business, product, and technology roadmaps.
• Lead organisation design, workforce planning, and capability-building initiatives to address current and future workforce needs, including scarce digital, data, technology, and risk talent.
• Drive culture integration and leadership alignment across a hybrid start-up and regulated operating environment.
• Introduce innovative, data-driven HR practices that strengthen a high-performance, customer-centric, and agile culture.
• Lead Performance Management, Talent Review, and Succession Planning cycles for the assigned population, including key and critical roles.
• Partner with business leaders on talent attraction, retention, and leadership pipeline development in a competitive talent market.
• Coach line managers on performance conversations, career development, counselling, and disciplinary matters.
• Own the HR budget and key people metrics for assigned units, including headcount, hiring velocity, attrition, engagement, and cost per hire.
• Manage complex employee relations matters and conduct thorough, objective, and timely investigations.
• Provide HR policy guidance and interpretation, ensuring compliance with applicable employment legislation, data privacy requirements, and regulatory expectations.

About You

• Minimum 8-10 years of progressive HR experience, including proven resolution of complex employee relations cases.
• Bachelor's Degree in Human Resource Management, Business Administration, or a related discipline; MBA holders are encouraged to apply.
• Broad HR generalist expertise across compensation, organisation diagnosis, employee and industrial relations, performance management, employment law, and talent acquisition.
• Experience in digital businesses, technology, fintech, financial services, or other fast-paced, highly regulated industries is highly preferred.
• Strong risk management mindset and familiarity with regulatory and governance requirements.
• Strong business acumen and consulting skills, with the ability to engage credibly with senior business leaders.
• Excellent influencing, negotiation, stakeholder management, and conflict resolution skills.
• Exceptional verbal and written communication skills.
• Self-directed and proactive, with the ability to anticipate business needs and recommend practical solutions.
• Comfortable working in ambiguity, managing shifting priorities, and adapting quickly to evolving business needs and structures.