Human Resources Generalist

Job highlight:

This role combines HR business partnering with hands-on HR operations and office management for SHOPLINE-MY. You will be the primary HR point of contact for the Malaysia team — translating business needs into people actions (talent, performance, employee relations, org effectiveness) while keeping the operational engine running: payroll, HR administration, compliance, and day to day HR operations and office management. The ideal candidate has 3–7 years of HR experience, including time in a business-facing or HRBP capacity, and thrives in a lean, fast-paced environment.

Job Responsibilities:

Payroll and HR Administration

• Act as the primary point of contact for payroll processing with a third-party vendor, ensuring accurate and timely compensation.
• Maintain HR records — employee data, leave management, attendance tracking — ensuring accuracy and compliance with company policies and labour laws.
• Support onboarding and offboarding, including employment contracts, orientation sessions, and exit procedures.

Employee Relations and Engagement

• Serve as a liaison between employees and management, addressing concerns and keeping communication channels open.
• Organize employee engagement activities to promote a cohesive and inclusive work environment.
• Guide employees on company policies, procedures, and benefits.

HR Compliance and Reporting

• Ensure compliance with local labour laws and company policies, keeping up to date with legislative changes.
• Prepare and maintain HR report submission (e.g., income tax, borang E, LHDN)

Office Management

• Oversee day-to-day office operations — facilities, supplies, and vendor coordination — to ensure a productive work environment.
• Act as the main point of contact for office inquiries, including maintenance requests, equipment management, and administrative support.
• Manage office budgets and expenses (invoice processing, vendor payments, expense reporting) and maintain a well-organized, health-and-safety-compliant workspace.

Requirements:

• Experience: 3–7 years of HR experience, with at least 1–2 years in a business-facing and hands-on ownership of HR operations.
• Skills: Knowledge of HR operations, payroll processing, and office administration; familiarity with Malaysian labour laws and statutory requirements (EPF, SOCSO, EIS).
• Communication: Excellent communication and interpersonal skills, with the ability to build relationships and influence across all levels.
• Multitasking: Proven ability to manage multiple priorities in a fast-paced environment.
• Problem-Solving: Strong organizational and problem-solving skills with attention to detail.
• Workplace Dynamics: Experience fostering a positive workplace and managing office operations efficiently.