IAM/PAM Operations Senior Consultant

Job Summary

IAM operations ensuring secure, scalable, and compliant identity services across enterprise environments. Drive service delivery, manage teams, and act as a key client-facing stakeholder for IAM programs.

Key Responsibilities:

• Oversee end-to-end IAM operations including provisioning, de-provisioning, and access governance
• Act as primary client interface for IAM service delivery and escalations
• Manage and mentor IAM operations teams to ensure SLA adherence and delivery excellence
• Drive incident, problem, and change management processes
• Ensure compliance with security policies, audit, and regulatory requirements
• Collaborate with infrastructure and security teams for identity integration and improvements

Job Requirements:

• Minimum 3 years of IT experience with strong IAM focus
• Proven client-facing and stakeholder management skills
• Experience in team handling and operations management
• Relevant certifications preferred (Okta, SailPoint, Microsoft, CISSP)
• Must-Have Skills (Any 3+): Delinea (SaaS), Okta, SailPoint IdentityNow (IDN) and Active Directory (Domain Controller, DNS, DHCP)