Immediate Hiring - Mandarin Customer Service

Responsibilities

• Manage and attend to customer's call, understand the customer's needs, and provide support and solution to customer.

Create interaction log accurately to ensure conversations are being tracked.

• Ensure good adherence to schedule by monitoring punctuality, unscheduled breaks as well as meal break time.

Adhere to call transaction monitoring required and superior quality of service.

• Qualifications

• SPM and above, preferred with working experience in Customer Service industry

Good Mandarin communication skills. (English, Bahasa Malaysia is essential)

• Fresh graduates are also encouraged to apply.

Able to start work immediately.

Job Type: Full-time

Pay: Up to RM3,

• 00 per month
  
  Benefits:
• Cell phone reimbursement

Health insurance

• Maternity leave

Opportunities for promotion

• Parental leave

Professional development
Schedule:

• Rotational shift

Supplemental pay types:

• Attendance bonus

Overtime pay

• Performance bonus

Application Question(s):

• Must be comfortable working in a rotational shift setting (8 hours between 8am-12am, 5 days Mon-Sun, incl Public Holidays).

Our shift concludes at 12:00 AM, would you have any challenges or concerns regarding transportation for your journey back home

• What is your expected salary

Language:

• Mandarin (Required)

Bahasa Malaysia (Required)
English (Required)