Implementation Engineer

About The Client:

The client is a fast-growing software company at the forefront of AI voice automation, revolutionizing how businesses communicate with customers.

About The Role:

• Looking for a tech-savvy, solution-driven Implementation Engineer
• Monthly salary up to RM20,000
• Work location at Bangsar South, Kuala Lumpur

Key Requirements:

• Strong hands-on experience with Kubernetes, Docker, and Linux.
• Background in DevOps/SRE, with a focus on implementation (not just operations).
• Able to handle on-site deployment, troubleshooting, and customer interaction.

Job Responsibilities:

1. Responsible for the installation, deployment, commissioning and delivery of the intelligent seat system;
2. Before implementation, understand the customer's hardware and software and network environment, and participate in the development of deployment plans;
3. During the implementation process, stay at the customer site, be responsible for deployment, and coordinate product R & D resources within the company to solve problems, ensuring project smooth and timely golive;
4. After golive, be responsible for handling the customer's needs and issues, and regularly inspect system on customer's site;

Qualifications:

1. Proficient in using Linux system, capable of writing shell or Python scripts, with more than 2 years of working experience;
2. Proficient in ping telnet and other network commands, good at troubleshooting network problems, familiar with common database operations;
3. Familiar with k8s, able to skillfully deploy services using docker;
4. Have the ability to install the Linux operating system on the server from 0 to 1, configure the network, and complete software deployment and troubleshooting;
5. Have used Public Cloud, have used physical servers, and understand Data Center;
6. Active thinking, clear logic, good at thinking and abstraction, with good communication and expression skills;
7. Systematic problem-solving methods, strong sense of responsibility and self-driven continuous learning, with good coordination and stress resistance;