About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
This role oversees the endtoend import and export operations for Malaysia, ensuring the seamless flow of materials across borders while maintaining full compliance with local and international regulations. It acts as the central coordination point between freight forwarders, internal planners, warehouse teams, regulatory bodies, and government agencies to enable timely, costefficient, and compliant movement of goods. The role is responsible for proactively resolving documentation issues, optimising logistics processes, and safeguarding the company's supply continuity through strong regulatory knowledge, accurate documentation management, and effective stakeholder communication.
- Location Johor Bahru, Malaysia
- Reporting to Import & Export Manager
Key responsibilities
- Review and analyze international orders for logistical needs (transportation, trade compliance, etc.)
- Liaise with freight forwarders for enquire and maintain transportation instructions and charges on import orders.
- Correspond with Material Planner team to obtain documents and information necessary for import documentation and import declaration.
- Verify compliance and accuracy of documentation for import shipments (invoice, packing list, certificate of origin, manufacturing declaration, bill of lading, health cert etc.)
- Correspond with government agencies including import requirement such as permit, license etc Customs, MAQIS, DVS, MOH etc
- Liaise with material planner team and freight forwarders to ensure open communication with regards to the pick-up, transport, and delivery of international purchasing.
- Correspond with Regulatory Affair for the import of new raw materials.
- Correspond with freight forwarder for getting the standard billing invoice prior to cargoes receiving at warehouse.
- Coordinate in between warehouse, freight forwarder for the movement of import container from delivery to return.
- Verify additional freight billing, correspond with raw material planner for the PO raising.Correspond with freight forwarder and compliance team for the record of import declaration data
- Custom form management, Sales Tax and duty record / reporting
- Attend outside training sessions to keep abreast of changes in import requirements.
- Identify new procedures and methods to expedite import to the site and cost savings plans for the efficient and compliant operation of the Import team.
- Assist Manager in preparing letters to vendors, freight forwarders and other parties involved in import transactions.
- Assist with special projects as required (ex. re-export machines & raw materials, duty drawback, freight tenders, commercialization)
- Train new employees in basic import procedures and required skills
- Update the import schedule tracker.
- Assist with open text dispute for import freight billing.
- Work towards the direction of continuous excellence.
Qualifications and skills
- Diploma or Degree in any field.
- Prior experience in industrial or manufacturing environments is preferred.
- Familiarity with INCOTERMS, international logistics operations, and cross-border trade practices is an added advantage.
- Excellent organisational skills with strong attention to detail and accuracy.
- Strong verbal and written communication skills, with the ability to coordinate effectively across multiple stakeholders.
- Proven ability to manage multiple tasks and handle a high volume of transactions in a fast-paced environment.
- Demonstrates a strong mindset of continuous excellence and process improvement.
- Able to adapt well to change and work effectively in a dynamic environment.
