About the Role
At PTP, we are passionate about creating a respectful, fair, and law-abiding workplace. As an Industrial Relations Executive, you will play a vital role in managing employee relations, driving fairness, and maintaining harmony in a fast-paced, unionized environment.
This role is for someone who thrives on structure, remains calm in sensitive situations, and truly believes in service through people. You'll be empowered to guide, protect, and advise while working with a team that values your input, respects your voice, and supports your growth.
Key Responsibilities
Employee Discipline & Case Management
- Manage employee misconduct cases in line with company policy and Malaysian labor law.
- Conduct investigations, gather statements, and prepare detailed reports.
- Draft disciplinary documents (show cause, warning, termination letters).
- Assist in domestic inquiries and grievance resolution proceedings.
Union & Collective Agreement (CA) Support
- Support union negotiations and implementation of the CA.
- Coordinate and document Joint Consultative Committee (JCC) and EXCO meetings.
- Serve as liaison between management and union reps to uphold mutual respect and trust.
Legal Compliance & Advisory
- Ensure company practices align with Employment Act, Industrial Relations Act, and related laws.
- Provide sound advice to management on handling IR matters fairly and legally.
- Keep management informed of key IR risks, updates, and statutory trends.
Reporting & Documentation
- Maintain up-to-date records of IR cases and disciplinary actions.
- Prepare reports, case dashboards, and incident trends for internal review.
- Support audits and internal investigations where necessary.
Engagement & Culture
- Participate in IR-related townhalls, union dialogues, and engagement initiatives.
- Promote a respectful, inclusive, and complaint-handling culture across the organization.
- Contribute ideas to improve IR processes or engagement programs.
Requirements
Qualifications
- Bachelor's degree in Human Resource Management, Industrial Relations, Law, or related field.
Experience
- 23 years of experience in industrial or employee relations.
- Exposure to unionized environments is a plus.
Skills
- Strong knowledge of Malaysian labor law and IR best practices
- Excellent communication in both English and Bahasa Malaysia
- High integrity, discretion, and strong sense of confidentiality
- Sharp analytical thinking and documentation accuracy
- Confidence to handle sensitive cases with empathy and professionalism
What We Offer
Passion
- Be part of a team that believes in fairness, purpose, and ethical practice.
Innovation
- Share ideas to improve how we resolve conflicts and build harmony.
Empowerment
You'll take ownership of cases and decisions with full support.
Respect
- We value people first always. Every voice is heard and treated fairly.
Service
- You serve the greater good creating a positive, compliant, and just workplace.
Career Growth Opportunities
- Exposure to high-level union engagement.
- Build a foundation for future roles in legal, compliance, or HR leadership.
- Opportunities to lead small projects or initiatives in employee relations.
At PTP, we don't just manage people; we protect and empower them.
