Job Description

Company Description Bank Muamalat is a leading full-fledged Islamic bank, established in 1999 and governed by the Islamic Financial Services Act 2013 (IFSA). The bank offers comprehensive Shariah-compliant financial solutions for individual and institutional customers, including deposit accounts, asset management, and a wide range of financing products. Corporate and institutional clients benefit from services such as cash management, payment solutions, trade and export finance, foreign exchange, and capital market transactions. Bank Muamalat operates through a nationwide network of branches and electronic channels, including i-Muamalat internet banking and e-Muamalat self-service terminals. The bank is part of the DRB-HICOM Berhad Group and is a member of Perbadanan Insurans Deposit Malaysia.
Role Description The Industrial Relations Specialist - Assistant Manager is a full-time, on-site role based in WP Kuala Lumpur. This role is responsible for managing day-to-day industrial and employee relations matters, including handling grievances, disciplinary cases, and consultations with internal stakeholders. The position involves supporting collective bargaining processes, maintaining constructive relationships with employee representatives, and ensuring compliance with labor and employment laws and regulations. The role also includes developing, reviewing, and implementing HR policies and procedures aligned with Shariah principles and organizational objectives. The Industrial Relations Specialist - Assistant Manager will collaborate closely with HR, business leaders, and external parties to foster a fair, transparent, and compliant working environment.
Qualifications

Strong expertise in Collective Bargaining and Labor Relations, with experience engaging constructively with employee representatives or unions.
Solid background in Employee Relations, including handling grievances, disciplinary matters, and workplace conflict resolution.
In-depth understanding of Labor and Employment Law, particularly regulations relevant to Islamic banking and Malaysian employment practices.
Experience in developing, interpreting, and implementing HR Policies that support compliance, consistency, and fair treatment.
Bachelor's degree in Human Resources, Law, Industrial Relations, Business Administration, or a related field.
Strong analytical, negotiation, and problem-solving skills, with attention to detail and confidentiality.
Effective communication and interpersonal skills, with the ability to work collaboratively across multiple levels of the organization.
Prior experience in banking, financial services, or a regulated industry is an advantage.