IT Internship - May/June 26 Intake
[Open for Malaysian Citizens]
JOB SUMMARY
The IT Internship is responsible for supporting the day-to-day IT operations, including desktop, laptop, and print services ensuring system availability, stability, and efficiency.
ROLES & RESPONSIBILITIES
- Setting up new laptop & desktop for office and operations
- Diagnosing and resolving hardware & software problems.
- Providing guidance and support to users on IT systems and standard applications.
- Assist in implementing IT operational procedures and documentation.
- Maintain IT asset inventory.
- Ensure compliance with IT policies.
- Documenting IT procedures and troubleshooting steps.
QUALIFICATIONS AND SKILLS REQUIRED
- Currently pursuing IT/ Software related Bachelors Degree.
- Knowledge of Windows operating systems (Windows 11), networking, and IT infrastructure.
- Possess analytical, troubleshooting, and problem-solving skills.
- Good communication and interpersonal skills.
- Energetic and self-motivated.
- Familiarity with IT service management frameworks (e.g., ITIL) and ServiceNow (SNOW) are added advantages.
