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Information Technology Service Desk-Mandarin speaking

HTC Global Services
Malaysia, Kuala Lumpur
1-4 Years
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  • Posted 10 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • 1-4 Years of experience in technical support / service desk
  • The individual Service Desk analyst will provide level 1 IT Service Desk support
  • Provide support to end user via phone, chat, email or web
  • Ability to diagnose and resolve common hardware/software/network issues
  • Familiarity with Windows, macOS
  • Proficiency in troubleshooting tools like Outlook, Word, Excel, and Teams
  • Experience with service management tools (e.g., ServiceNow, Jira, Zendesk, Freshdesk)
  • Clear Communication Skills and Customer Service Focus
  • Bilingual is a must (English & the native language from the list below)
  • Detailed JD mentioned in Job Description sections further in this document

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Service Desk
Employment Type:
Full time

Job ID: 134823775

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Last Updated: 07-12-2025 06:14:46 PM
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