Inside Sales Representative

• Proactively reach out to prospects through calls, emails, and online platforms to generate new leads.
• Qualify inbound and outbound leads to identify business opportunities.
• Build and maintain strong relationships with customers by understanding their needs and offering tailored solutions.
• Present product/service features and benefits to customers, including upselling and cross-selling opportunities.
• Collaborate with Account Managers and Sales Executives to support deal registration, quotations, and negotiations.
• Maintain accurate and up-to-date customer records in CRM/ERP systems.
• Follow up on proposals, quotations, and sales opportunities to ensure timely closure.
• Achieve or exceed monthly and quarterly sales targets.
• Provide input to marketing campaigns and support promotional events/webinars.
• Stay updated on industry trends, competitors, and product knowledge.

Job Requirements

• At least Diploma / Bachelors degree or equivalent in a relevant field
• Minimum 2 years of experience in sales or clients role, preferably in IT industry.
• Strong communication and interpersonal skills with the ability to build rapport with clients.
• Excellent negotiation and closing skills
• Proven track record of consistently meeting or exceeding sales targets.
• Proficient in Microsoft Office suite.
• Must be willing to work in Sungai Nibong Penang.