Intel Collection Associate | Trust & Safety (Geopolitical) - Support Taiwan Market

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We're looking for a Mandarin-speaking Intel Collection Associate (Geopolitical) to join our Trust & Safety team. In this role, you'll conduct open-source research to monitor emerging issues, identify potential risks, and support efforts to prevent product abuse.

Strong research and analytical skills, along with a genuine interest in current affairs, geopolitics, and internet trends, are highly valued. Candidates with native-level Mandarin proficiency and strong familiarity with Taiwan's local context, news landscape, online communities, and cultural trends are especially encouraged to apply.

Fresh graduates with an academic background in Journalism, Political Science, International Relations, or related fields are welcome to apply.

Below is the detailed job description:

Job Scope:

Search the internet daily for any potentially damaging issues and user risks

Log leads found via open-source intelligence, allowing stakeholders to take action

Assist on ad hoc projects aimed at preventing product abuse for the client

Monitor situations and provide up-to-date information cross-functionally

Work with analysts to research various topics and keywords to provide early warning signals for current events and trends happening globally

Acknowledge and staying up to date on all team process updates

Job Qualification

BA/BS degree. The ideal candidate will have majored in political science, journalism, international relations,history, english or a related field

Strong interpersonal and communication skills (written and verbal), with a proven ability to work successfully with cross-functional teams with senior stakeholder and executive visibility

Calm under pressure, with an ability to function well in urgent, developing situations

Comfortable juggling multiple projects at once

Fluent in English and Mandarin (Speaking/Writing/Reading)

Preferred Qualifications:

Understanding of international and geopolitical events and how they may impact a global company

Strong technical competency, with a data-driven analytical approach toward observing developing trends

Strong interest in the internet, pop culture, news media, history and current events

Expertise with Internet technologies and related policy and regulatory environments

High degree of initiative and deadline-driven productivity

Customer service/client experience preferred

Basic knowledge, education, experience or interest in Open-source Intel gathering and social media monitoring is a plus