Intern (Centralized Services)

Responsibilities:

• Assist in the registration of new agents, ensuring accurate data entry and compliance with internal procedures.
• Support the issuance of bulk terminations from credit control, helping to maintain up-to-date agent records.
• Aid in the termination of Cash Before Cover (CBC) and non-renewal processes, following established guidelines.
• Assist with filing and organizing documents for new agents, ensuring proper documentation and record-keeping.
• Support the Agent Service Desk team with indexing and document management tasks.
• Review existing SOPs and guidelines, providing feedback to ensure they are in line with current regulatory requirements.
• Assist in implementing updates to SOPs and guidelines as directed by supervisors.

Requirements:

• Currently pursuing a diploma or bachelor's degree in Business Administration, Management, or a related field.
• Able to commit for a minimum period of at least 3 months.
• Strong attention to detail and accuracy in data entry and document management.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook).
• Effective communication skills, both written and verbal.
• Willingness to learn and adapt to new processes and regulatory requirements.
• Ability to work collaboratively in a team environment and support multiple tasks.
• Professional attitude and discretion when handling confidential information.