Job Description

Job Description Summary

Execute Customer Order Management functions for Asia/Pac internal and external customers.
Work closely with business, distributors/end customers, internal customers, finance, RA & supply

chain to ensure timely delivery of goods.

Provide operational support to the Order Management team in handling daily orders and ensuring

smooth execution of order-related processes

Job Description

Job Responsibilities: (Primary Duties, Roles, and/or Authorities)

Execute and manage Order Processing transactions accurately and promptly, including Field

Service Contracts billing.

Co-ordinate with Planning to ensure stock availability as required.
Co-ordinate with Finance to ensure credit release on time.
Co-ordinate with Logistics to ensure special instructions are received/ understood, as required.
Handle distributors/end customers order enquiries.
Run Open Order Status reports for distributors/end customers, Finance, Business as required.
Review new Customer Creation Form, and on-pass to Master Data Officer (MDO) to set up.
Ensure processes and executions are in compliance with Sarbane Oxley (SOX), GDPMDS & other

regulatory requirements.

Comply with all ISO 13485 requirements and BD policies.
Ensure a safe, healthy and environmentally-friendly workplace by observing Company's rules and

procedures. Active involvement in prevention, elimination of potential safety hazards and

participation in activities which promotes recycling, replacement and reduction of resource materials.

Perform any other tasks assigned.

Knowledge And Skills

Highly customer & business oriented
Moderate analytical, interpersonal & communication skills
A good team player with ability to work cross culture
Fluent in English. with knowledge of Korean and/or Mandarin required to effectively manage

customer orders from the respective countries

Required Skills

Optional Skills

Primary Work Location

MYS Kuala Lumpur - Jalan Kerinchi

Additional Locations

Work Shift

MY2 Standard (Malaysia)