Internship - Customer Care

Job Description

• Interact with customers via inbound telephone calls to provide information and assistance.
• Assist with processing transactions and reply to inquiries about products and services.
• Assist in recording customer interactions, details of inquiries, complaint or comments as well as actions taken.
• Assist the Section Head / Sales team in following up on business prospects.
• Perform any other responsibilities as assigned by your reporting manager / supervisor.

Qualifications

• Diploma or bachelor's degree in any course from a recognized university / college.
• Good personality, independent, and a good team player.
• Has a positive attitude to learn.
• Fluent in spoken Mandarin written proficiency is an added advantage