IoT Project Engineer (Hybrid Johor-Singapore role)

We are hiring a IoT Project Engineer for a hybrid role in both our Johor/Singapore office.

The role requires 3 days of work at least in our Singapore office and 2 days in Johor office. Apply ONLY if you are agreeable to the criteria.

As a IoT Project Engineer, you will play an important role in ensuring our Smart Machines & Devices are prepared and deployed for clients projects successfully, and also in working with our tech team on the development and testing of new products by our company.

This role involves in-depth hands-on skills and IT skills, so it's essential you have hands-on experience with setup and configuration of different types of computer hardware & IT Devices. Experience in Wiring is a plus.

Konbini Technologies (konbitech.com) builds and deploys AI-Self Checkout systems, Smart Lockers, Vending Machines & Cabinets for the Industrial, Institutional and Government sectors, comprising of IT devices, Smart Machines and cloud-based software, for multinational enterprises including: Apple, Ministry of Home Affairs,Parliament, Lenovo, Unilever, Compass Group, ISS, Sodexo, amongst others.

Job Scope:

DEPLOYMENT & MAINTENANCE

• Install and configure hardware and software for new projects (e.g. Android POS systems, Payment terminals, Barcode scanners, RFID readers, thermal printers, power supplies and data cables)
• Assist in periodical preventive and corrective maintenance, spare part control.

TESTING & TROUBLESHOOTING

• Testing of in-house developed Android apps and Cloud software
• Setup & Testing of Hardware for Smart Machines & Applications
• Identifying hardware, diagnosing, repairing basic IT device problems
• Identifying software bugs and escalating bugs to our developers to resolve and update.
• Provide technical support to other teams with resolution as and when needed or assigned.

LEVEL 2 & 3 CLIENT SUPPORT

• Provide remote support to end users, troubleshooting and technical support via Whatsapp, video call, email and timely documentation & tracking of all requests and outstanding issues
• Coordinate system deployments / upgrades with the appropriate internal teams and suppliers.

QUALIFICATIONS

• Strong attention to detail for task management, documentation and reporting
• Diploma or Degree in Engineering, Eletronics or Information Technology related fields a must.
• Strong & deep interest and passion in hardware and software systems a must (we love hardware!)
• Hands-on experience with setup and configuration of different types of computer hardware & IT Devices
• Work Permit welcome
• Experience in handling Cloud computing/SaaS systems
• Prefer candidates with their own motorbike
• Experience in technical support
• Strong written and verbal communication skills
• Ability to handle clients professionally when providing support

REQUIREMENT

You MUST have key skills in at least 2 of the sections below:

-IT Hardware experience- tablets, power supplies, routers, networking

-Software experience- software logic, desktop applications, Android apps,

-Cloud solutions- comfortable with handling of cloud-based ERP or CMS systems

-Electrical and Electronic Skills- Voltage testing, Wire stripping, soldering, multimeter usage

QUALIFICATIONS

-Diploma or Degree in IT, Engineering, IoT or related field

-Experience in project management tools like Asana and project management philosophies like Kanban, Agile, etc

-Strong project management skills

-Experience in handling Cloud computing/SaaS systems

-Strong & deep interest and passion in hardware and software systems a must (we love hardware!)