IT Application Engineer (ERP Support)

• Deep & Broad Technical Exposure
• Clear career progression opportunities
  
  

About Our Client

Our client is a leading player within the manufacturing industry, operating regional facilities and supporting customers worldwide. As part of their ongoing digital transformation journey, they are enhancing their enterprise systems landscape and investing heavily in ERP capabilities.

Job Description

• Provide first and second-level support for ERP users, ensuring minimal disruption to business operations.
• Troubleshoot application-related issues, identify root causes, and coordinate solutions with internal and external stakeholders.
• Support ERP modules covering manufacturing, production planning, inventory management, procurement, finance, and quality management.
• Assist in system enhancements, upgrades, testing activities, and deployment of new functionalities.
• Gather business requirements from users and translate them into system improvement initiatives.
• Support user access management, system configuration, and data maintenance activities.
• Develop and maintain user documentation, training materials, and standard operating procedures.
• Conduct user training and provide ongoing system guidance when required.
• Ensure data integrity, accuracy, and compliance across ERP systems.
• Work closely with cross-functional teams to identify opportunities for process optimization and automation.
• Escalate complex technical issues to vendors or development teams where necessary.
  
  

The Successful Applicant

• 1-2 years of experience supporting ERP systems or enterprise business applications.
• Good understanding of manufacturing, supply chain, inventory, procurement, or finance business processes.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work effectively with both technical and non-technical users.
• Exposure to ERP platforms such as Epicor, SAP, Oracle, Microsoft Dynamics, Infor, or similar systems will be an added advantage.
  
  

What's on Offer

• Opportunity to work on a company-wide ERP platform supporting critical business operations.
• Exposure to end-to-end manufacturing and supply chain processes.
• Hands-on experience with ERP system enhancement projects, upgrades, and implementations.
• Collaboration with experienced ERP and IT professionals for continuous learning and development.
• Career growth opportunities within enterprise applications and digital transformation initiatives.
• Dynamic and collaborative working environment.
• Stable organization with exposure to regional business operations.
  
  

Contact:

Quote job ref: JN-092026-7101033