IT Intern

Position: IT Intern/ Backend Operation (Intern)

Merchant Support and Software Enhancement:

- Assist merchants with the configuration and input of products and functionalities based on their unique requirements. Respond to the merchant query, if any.

- Solicit and gather feedback from merchants on system performance, functionality, and usability.

- Work closely with the development team to implement software enhancements and address reported issues, delivering high-quality support.

System Software and Hardware Installation & Deployment:

- Collaborate with merchants to tailor software solutions to their specific needs.

- Provide comprehensive tutorials to merchants, ensuring a deep understanding of the system's functionalities.

- Continuously engage with merchants to identify opportunities for enhancing and customizing software to optimize their business processes.

- Proactively detect and troubleshoot system issues, delivering timely feedback and solutions for resolution.

- Fluent in Malay and English (Knowing Chinese is a plus)

- Knowledge of software or hardware is a plus

Office location: Pandan Indah, Kuala Lumpur (close to LRTChempaka Station)

RM 900 RM 1,000 per month