Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
About This Role
The IT Productivity Systems & Network Manager ensures the organization's IT infrastructure and productivity systems are reliable, secure, and high-performing. The role oversees servers, networks, cloud services, and user platforms to support efficient operations, reduce downtime, and enable growth, while also aligning with global teams to deliver consistent and unified IT services.
Roles & Responsibilities
- Infrastructure & Systems Management
- Manage, maintain, and monitor on-premises and cloud-based servers (Windows/Linux).
- Oversee network infrastructure including LAN, WAN, VPN, firewalls, switches, and wireless systems.
- Ensure high availability, performance optimization, and capacity planning for all systems.
- Manage backups, disaster recovery, and business continuity plans.
- Productivity & Collaboration Systems
- Administer productivity platforms such as Microsoft 365, Entra ID, Intune. email, file sharing, and collaboration tools.
- Ensure secure access, identity management, and device integration.
- Improve employee productivity through system optimization, automation, and best practices.
- Security & Compliance
- Implement and enforce IT security policies, access controls, and monitoring.
- Manage patching, vulnerability remediation, and incident response.
- Ensure compliance with applicable regulations, standards, and internal policies.
- Leadership & Support
- Lead or coordinate local IT support staff and managed service providers.
- Provide escalation support for complex technical issues.
- Document systems, procedures, and configurations.
- Strategy & Continuous Improvement
- Evaluate and recommend new technologies to improve performance, security and productivity.
- Plan and manage infrastructure projects, upgrades, and migrations.
- Monitor IT trends and align technology solutions with business goals.
Position Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in server, network, and systems administration.
- Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, routing, firewalls).
- Experience with virtualization, cloud platforms (e.g., Azure, AWS), and productivity suites.
- Proven troubleshooting and problem-solving skills.
- Relevant certifications (e.g., Microsoft, Cisco, CompTIA, AWS, Azure) is a plus.
- Experience with automation, scripting, or infrastructure-as-code.
- Experience managing hybrid or fully cloud-based environments.
- Leadership or team management experience.
Perks & Benefits
- Statutory Contributions - EPF, SOCSO, EIS
- Annual Medical and Dental allowances
- General Hospitalization and Surgical Insurance
- Employee Stock Purchase Plan (ESPP)
- Paid Vacation / Sick Leave
- Growth Opportunities
- Corporate gatherings, team bonding events, and more
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about the company at: http://www.riamoneytransfer.com/
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.
