IT Project Manager / Full Stack Engineer(AI ) / Senior Business Analyst / Application Support

IT Project Manager

• Lead and mentor a team of project managers, ensuring alignment with company project management goals and objectives.
• Oversee the planning, execution and delivery on multiple projects, ensuring projects are on track, on time, within scopes and with budget.
• Conduct Scrum ceremonies including organizing and facilitating sprint planning, daily stand-ups meeting, sprint review, retrospective meeting etc

Full Stack Engineer(AI)

• Build backend solutions using existent APIs or develop proprietary APIs to support the business rules of the applications mainly with the Java+SpringBoot framework
• Develop responsive and user-friendly interfaces using front-end technologies such as HTML, CSS, JavaScript, and frameworks like Angular.
• Strong experience with Spring Boot, Spring MVC, JPA/Hibernate, Kafka, Angular,RESTful APIs, Graph APIs and microservices architecture.

Senior Business Analyst

• Minimum 10 years of experience as a Business Analyst, with strong exposure to technology or digital transformation projects
• Hands-on experience working on client-facing or consumer servicing systems (e.g. digital portals, CRM platforms, contact centre solutions)
• Produce high-quality artefacts including business requirements documents (BRDs), user stories, process flows, use cases, and acceptance criteria

Application Support

• Investigate, troubleshoot, and resolve application incidents, technical issues, and service requests within agreed SLAs.
• Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring inciden
• Hands-on experience with SQL and relational databases such as Oracle and MySQL.
• Working knowledge of Java/.NET applications and middleware technologies