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At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
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#UnbeatableCareerAwaits
Top Reasons To Join Us!
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
Job Summary
We are seeking an experienced and results-driven Project Manager to oversee and lead various projects within our organization. The ideal candidate will be responsible for planning, executing, and closing projects, ensuring that they are completed on time, within budget, and meet quality standards. The Project Manager will work closely with cross-functional teams, business users and other key stakeholders to deliver successful project outcomes and ensure that benefits of the projects are realized. Supporting PMO in overall management of IT change initiatives in UM.
The Day-To-Day Activities
1. Project Delivery
- Manage end-to-end project management including defining project scope, developing timelines, monitoring project budget, and resources to meet delivery targets within agreed parameters.
- Coordinate and lead cross-functional teams (e.g., IT, Marketing, Sales, Operations) to ensure seamless execution across workstreams. Motivate and supervise project team members and influence them to take positive steps and accountability for their assigned works
- Establish & facilitate project governance, including steering committees, status reporting, and risk/issue escalation to manage scope and control change
- Identify and mitigate project risks and drive issue resolution to ensure successful project delivery
- Work with Quality Assurance and Business users to ensure that project deliverables adhere to agreed quality
- Manage and optimize project budget, ensuring all expenditure is in line with agreed budget
- Ensure compliance with internal processes, frameworks, and regulatory requirements.
- Maintain comprehensive project documentation (include all key decision and changes) to ensure traceability and establish a clear audit trail.
- Monitor and track progress against milestones, resolving roadblocks proactively to avoid delays.
- Complete project transition to operation team and project closure
- Drive stakeholder alignment and manage expectations throughout the project lifecycle.
- Support go-to-market readiness, ensuring all elements (systems, communications, customer journeys) are in place for a successful launch.
- Conduct post-implementation reviews to capture lessons learned and share beset practices and identify opportunities for continuous improvement
2. Stakeholders Management
- Establish and maintain relationships with internal stakeholders (UM leadership, business team, ISD GTM teams, PMO team etc.) and external vendors (3PP) to deliver solutions meeting customers needs
- Onboard and engage key stakeholders (internal and external) required for project execution and define and agree on expectations from each stakeholder
- Proactively engage with stakeholders to avert/resolve potential issues and risks
3. Stakeholder Communication and Reporting
- Serve as the primary point of contact for all project-related communication with stakeholders.
- Provide regular project status updates to stakeholders, including progress reports, risks and any issues that may arise to key stakeholders and senior management.
- Facilitate effective communication within the project team and across departments.
- Develop standard periodic reports and dashboards at project and program level for various stakeholders (e.g: Leadership level, CIO level, GTM level etc.)
- Leverage technology to automate reports and dashboard that can streamline communication, improve transparency, facilitate swift decision making, proactive risk and issue resolution
- Support the PMO HoD in creating a portfolio view of all ISD change initiatives (projects and change requests; completed, ongoing and planned) with clear health status, achievements, and challenges
4. Strategic Portfolio Management
- Ensure that all change initiatives in ISD pipeline are aligned to UM and ISD's strategic objective and have clearly defined benefits
- Support the PMO HoD in facilitating demand planning process for all change initiatives (projects and change requests) to eliminate redundancies, identify synergies, prioritize execution and streamline resource utilization
- Support the PMO HoD in facilitating release management process to provide visibility of all planned changes to system and ensure smooth transition to operations
5. Ways of working Project Management Best Practices and Compliance
- Ensure projects are executed compliance with UM and ISD's processes and polices.
- Leverage UM and ISDs tools and template to ensure standardized ways of working across projects
- Use lessons learned and best practices to recommend enhancements to processes, tools, and templates
About You
- Bachelor's degree in computer science/ IT/ Engineering / Telecommunication or equivalent
- A master's degree or any Project Management certification (e.g. PMP, Prince, Agile, Scrum certification, etc.) is a plus
- Minimum 5 years in similar position in Telecommunication, Information and Communications Technology (ICT) or relevant industry with at least 3 years experience in project management, with a proven track record of successfully managing projects from initiation to completion.
- Experience in the Telecommunication industry is preferred.
- Strong experience in cross-functional team management, including IT, business, marketing, and operations.
- Demonstrated ability to manage budgets, timelines, risks, and change effectively.
Skills & Competencies
- Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).
- Excellent stakeholder management and communication skills, including C-level reporting.
- Strong leadership and team management skills.
- High competency in project governance, documentation, and audit compliance.
- Proficient in project management software/tools (e.g., MS Project, JIRA, Confluence, PowerPoint, Excel).
- Analytical mindset with attention to detail and strong problem-solving capabilities.
- Able to work under pressure, multi-tasking and manage multiple priorities in a dynamic environment.
What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
