Responsible for managing multi-cloud platforms (AWS/Azure/Ali cloud/GCP) data centers and bottling plants (Chinese mainland, HK&TW, SEA Southeast Asia Market) Microsoft day-to-day operation management of Microsoft-related application systems, including AD/O365, DHCP, DNS/ADFS, AAD and self-visa certificates, supporting the launch of application system projects and handling IT issues. Troubleshoot and optimize application performance.
Assist the Senior IT Service Management Manager in implementing innovations and system improvements using new IT technologies. For example, the introduction of cloud platform PaaS and SaaS services, new DevOps technologies, and the promotion of technological innovation such as automated operation and maintenance and AIOps to better meet the company's growing business needs and digital transformation needs.
Responsible for the lifecycle management of Microsoft-related application systems in cloud data centers and bottling plants, upgrade plan formulation and implementation, performance optimization, system bottleneck analysis, and rapid troubleshooting.
Assist the Senior IT Service Management Manager in managing the on-premises data center virtualization platforms of each bottling plant, such as VMWare, Hypervisor virtual servers.
Responsible for promoting optimization, improvement, and innovation related to DevSecOps/AIOps/automated O&M, and is responsible for code development and writing as a core member.
Work closely with the cloud service infrastructure support team to be responsible for the basic operation and maintenance support of Microsoft's related cloud resources to ensure the stability of the digital application system base and network infrastructure.
Assist in supporting the Senior IT Service Management Manager in the implementation of centralized integration projects for on-premises applications in bottling plants and the migration of plant data centers to cloud platform projects.
Cooperate with the senior IT service management manager to complete the preparation of Microsoft related application system standards, processes and operation documents, and complete the daily system operation and maintenance work according to the documents.
