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Job Description

Application Technical Support on Java and Oracle Database.

Platform Knowledge on windows, UNIX/Linux (Solaris) & WebSphere web deployments.

Strong application knowledge Unit Trust origination and workflow systems.

Hands-on experience on Windows and Unix scripting, MS-DOS working experience and support.

Knowledge in Banking IT environment will be a plus.

24 x 7 on call support.

Minimum 3 years of working experience in the same capacity.

Pleasant personality with good communication and interpersonal skills.

Proactive and team player.

Willing to work at Cyberjaya/ KL

Able to work with cross border colleagues.

Familiar with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology

Roles/Responsibilities

  • To provide system support and manage enhancement for Unit Trust application.
  • Systems specializing in the Unit Trust Domain.
  • Perform Level 2 and 3 of production support.
  • To perform problem investigation – problem identification, root cause analysis, solution definition and implementation.
  • To work closely with users to understand their needs & issues.
  • To manage system risks and conjure improvements to mitigate and manage risks
  • Liaise with vendor on the Scope of Work, enhancements progress and fix implementations.

Core Skillset: Windows, Unix, Oracle, Websphere, Java

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