IT Support Engineer
Job Description
- Maintaining it infrastructures, troble shooting and rectifing problem of all related hardwars and applications, ensuring smooth operation and high avallability.
- Responsible in managing servers , networking, antivirus security and firewall system.
- Responsible for managing backup. restore and replication of server images.
- Diagnosing, troubleshooting and solving hardware and software issues of faults and liaise with external IT vendors from time to time.
- Provide End - User computing support for PC desktop and business applications.
- Assist in user support on business applications.
- Liasing with IT vendors on hardware and software maintenance, software licensing.
Basic Knowledge
- Good knowledge of current technological trends including LAN, WAN, Internet, Network Security and Virtual Machines Environment.
- Hands- on Experience with Windows/Linux OS Environments.
- Hands-On Experience In Troubleshooting, Maintain and support computer, network, server and peripherals problem.
More Info
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Key Skills
About Company
Lenovo is a global technology company headquartered in Beijing, China, and Morrisville, North Carolina, USA. It is one of the world’s largest manufacturers of personal computers, known for its ThinkPad laptops, IdeaPad series, and Legion gaming systems. Lenovo also produces smartphones, tablets, servers, storage devices, and smart home products. The company is known for its innovation, strong R&D capabilities, and a significant presence in both consumer and enterprise markets.
Skills:
Servicenow, DHCP, Microsoft 365, Wan, Lan, Dns, Jira, Windows 10, Wi-Fi, laptop hardware troubleshooting, Active Directory
Skills:
software packaging , Servicenow, Microsoft Intune, PowerShell, Microsoft Teams, Jira Service Management, profile recovery, Microsoft Configuration Manager, Microsoft 365 administration, hardware diagnosis, Windows 11 troubleshooting, Compliance Reporting, endpoint protection, laptop imaging or provisioning, deployment collections, remediation scripts, Active Directory, device lifecycle processes, Microsoft Entra ID fundamentals, BIOS and application updates, vulnerability remediation, endpoint configuration baselines, storage remediation, drivers and peripheral support, detection methods