IT Support Engineer

• Maintaining it infrastructures, troble shooting and rectifing problem of all related hardwars and applications, ensuring smooth operation and high avallability.
• Responsible in managing servers , networking, antivirus securityand firewall system.
• Responsible for managing backup. restoreand replication of server images.
• Diagnosing, troubleshooting and solving hardwareand software issues of faults and liaise with external ITvendors from time to time.
• Provide End - User computing support for PC desktop and business applications.
• Assist in user support on business applications.
• Liasing with IT vendors on hardware and software maintenance, software licensing.

Basic Knowledge

• Good knowledge of current technological trends including LAN, WAN, Internet, Network Security and VirtualMachines Environment.
• Hands- on Experience with Windows/Linux OS Environments.
• Hands-OnExperienceIn Troubleshooting, Maintain and support computer, network, serverand peripherals problem.