IT Support Executive

Job Responsibilities:

• To provide technical and maintenance support for end users and software / hardware vendors for new functions and requirements customization.
• Provide support for the Company's ERP System, Office Applications, Networking, Hardware Support, trouble shooting and report generation.
• To identify, analyze, isolate and resolve technical (IT) issues and provide technical support for IT infrastructure and systems.
• To understand and analyze user requirements for system upgrading / enhancement.
• To monitor and maintain company's server and application for smoother processing.
• Manage IT helpdesk support issue to ensure business continuity.
• To administer company user account creation and deletion.
• To maintain IT inventory and handle disposal of fixed assets.
• Execute adhoc task assigned by Superior and onsite support on weekend if needed.

Requirements:

• Candidate must possess at least Diploma/ Bachelor's Degree in Computer Science/Information Technology or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.
• Good interpersonal and communication skills.