It Support Technician
Job Description
- Diploma/Degree in Computer Science, Computer Engineering or equivalent
- Preferably with 1 - 2 years working experience in related field
- Good written and verbal communication skills in English
- Good knowledge of PCs, LAN and Microsoft Office applications
Job Descriptions:
- Provide ad-hoc IT maintenance support, troubleshooting, monitoring, and resolving desktop PC and printer issues on user site
- Be the point of contact to user on desktop personal computing related problems
- Perform hands-on installation and troubleshooting of IT hardware & software in a large and fast paced user environment
- Involve in deployment of new hardware and/or software for multiple users and locations for issues pertaining to Windows OS, MS Office, Emailing applications
- Timely generate and submission of incident and project progress reports as when required
- Asset management and inventory control
- Support project implementations, as when required
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About Company
Lenovo is a global technology company headquartered in Beijing, China, and Morrisville, North Carolina, USA. It is one of the world’s largest manufacturers of personal computers, known for its ThinkPad laptops, IdeaPad series, and Legion gaming systems. Lenovo also produces smartphones, tablets, servers, storage devices, and smart home products. The company is known for its innovation, strong R&D capabilities, and a significant presence in both consumer and enterprise markets.