It Support Technician

• Diploma/Degree in Computer Science, Computer Engineering or equivalent
• Preferably with 1 - 2 years working experience in related field
• Good written and verbal communication skills in English
• Good knowledge of PCs, LAN and Microsoft Office applications

Job Descriptions:

• Provide ad-hoc IT maintenance support, troubleshooting, monitoring, and resolving desktop PC and printer issues on user site
• Be the point of contact to user on desktop personal computing related problems
• Perform hands-on installation and troubleshooting of IT hardware & software in a large and fast paced user environment
• Involve in deployment of new hardware and/or software for multiple users and locations for issues pertaining to Windows OS, MS Office, Emailing applications
• Timely generate and submission of incident and project progress reports as when required
• Asset management and inventory control
• Support project implementations, as when required