IT Technician

• Install, configure, maintain and troubleshoot desktops, laptops, printers and other hardware peripherals.
• Perform regular maintenance and monitoring of physical servers, network equipment and storage systems.
• Manage server backups, updates and ensure hardware uptime and performance.
• Respond promptly to hardware-related support requests, incidents and outages.
• Perform hardware upgrades and replacements in line with lifecycle planning.
• Maintain accurate documentation of assets, configurations and maintenance records.
• Coordinate with vendors and service providers for hardware repair or warranty claims.
• Assist in IT infrastructure projects including server room setups, migrations or expansions.
• Ensure compliance with company IT policies and data security standards.
• Provide after-hours support in case of critical hardware or server failures (on-call basis).

Requirements

• Diploma or Degree in Information Technology, Computer Science or a related field.
• Minimum 2 years of hands-on experience in IT hardware and server maintenance.
• Experience with Windows Server, basic networking and RAID/storage technologies is preferred.
• Able to do maintenance during afterhours to avoid disruption to daily operations.

Technical Skills

• Strong knowledge of PC/laptop hardware components and peripherals.
• Familiarity with server hardware, rack-mounted systems, UPS and cabling.
• Basic understanding of networking concepts (IP, DHCP, DNS).
• Proficiency with backup tools and endpoint management software.