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Language Talent Solutions Sdn Bhd

Japanese Customer Service

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  • Posted 3 months ago

Job Description

  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner
  • Provide accurate information about products, services, and policies
  • Resolve customer complaints and issues effectively, escalating when necessary
  • Process orders, forms, applications, and requests
  • Maintain detailed and accurate records of customer interactions
  • Follow up with customers to ensure satisfaction and resolution
  • Collaborate with other departments to solve complex issues
  • Stay updated on company products, services, and procedures

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Job ID: 125777913

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