Junior Brand & Operations Lead (High-Growth Executive Role)

Company Description

KTS Cellular Sdn. Bhd., founded in 1991, is a long-established distributor and retailer of mobile phones, IT products, and accessories in Malaysia. The company offers a wide range of leading brands and technologies, giving customers access to high-quality, up-to-date products. KTS Cellular focuses on delivering a smooth and comfortable shopping experience across its retail channels. Exceptional customer service and product expertise are central to the company's reputation and ongoing growth, creating opportunities for team members to develop in a dynamic retail environment.

Role Description

The Junior Brand & Operations Lead (High-Growth Executive Role) is a full-time, on-site position based in Selangor, Malaysia. This role supports day-to-day brand management by helping implement branding initiatives, coordinating campaigns, and maintaining consistent messaging across retail outlets and digital touchpoints. The position also focuses on operational tasks, including monitoring store performance, coordinating inventory and merchandising activities, and supporting process improvements to enhance customer experience. The individual will work closely with senior leaders to gather market insights, prepare performance reports, and support decision-making on product positioning and promotional activities. The role is designed for someone eager to grow into a broader leadership capacity, contributing to both brand strategy and operational excellence.

Qualifications

• Brand management and marketing skills, including basic knowledge of brand positioning, campaign coordination, and customer engagement.
• Operations and retail management abilities, such as monitoring store performance, supporting inventory and merchandising, and improving daily workflows.
• Analytical and problem-solving skills, including the ability to gather data, prepare concise reports, and provide insights to support business decisions.
• Communication and collaboration skills, with the ability to work effectively with cross-functional teams, frontline staff, and management.
• Strong organizational skills, attention to detail, and the capacity to manage multiple tasks in a fast-paced retail environment.
• Proficiency with common office software (e.g., spreadsheets, presentations) and comfort learning new retail or inventory systems.
• Relevant diploma or bachelor's degree in business, marketing, operations, or a related field is preferred; equivalent experience will be considered.
• Previous experience in retail, mobile or IT products, or customer-facing roles is an advantage, as is an interest in consumer technology.