Junior Client Servicing

Company Description Envicion Studio is a Malaysia-based marketing agency specializing in storytelling-driven property branding, digital marketing, and immersive experiences for developers and brands. The team partners with well-known property developers such as Sunway, Setia, Glomac, and EcoWorld to create campaigns that connect emotionally and drive sales. Envicion Studio focuses on blending creative strategy with strong execution to help clients stand out in competitive markets. The agency offers a collaborative environment where team members contribute to impactful brand experiences and long-term client relationships.
Role Description This is a full-time, on-site Junior Client Servicing role based in Petaling Jaya. The Junior Client Servicing team member will support senior account managers in handling day-to-day client communication, preparing meeting materials, and coordinating campaign deliverables with internal creative and digital teams. Responsibilities include tracking project timelines, following up on client feedback, maintaining accurate records of campaign performance, and ensuring that client requests are addressed promptly and professionally. The role also involves assisting with basic reporting, supporting billing and documentation processes, and helping to maintain high levels of client satisfaction through responsive and organized service.
Qualifications

• Client-focused skills, including Client Services and Customer Service, with a strong commitment to Customer Satisfaction.
• Strong Communication skills, both written and verbal, to manage day-to-day client interactions and internal coordination.
• Basic understanding of Finance to support invoicing, tracking budgets, and assisting with project cost documentation.
• Ability to work collaboratively in a fast-paced agency environment, with good organizational and time-management skills.
• Proficiency in common office and communication tools (e.g., email, spreadsheets, presentation software); familiarity with marketing or advertising environments is an advantage.
• Relevant diploma or degree in marketing, business, communications, or a related field preferred; internship or junior experience in client servicing or customer-facing roles is beneficial.