Key Account Executive

• Manage and maintain strong relationships with key accounts to ensure customer satisfaction, business growth, and achievement of sales targets.
• Act as the main point of contact for assigned key accounts and ensure smooth communication between customers and internal departments.
• Plan and execute promotions, business reviews, and account development activities in line with company objectives.
• Monitor and manage allocated sales budgets and trade spending to ensure efficient and effective utilization of resources.
• Build and strengthen relationships with key stakeholders at headquarters and outlet/store levels to enhance long-term partnerships and customer loyalty.
• Coordinate closely with internal teams such as Sales, Marketing, Supply Chain, Warehouse, and Finance to ensure smooth execution of customer campaigns, promotions, and operational matters.
• Track, analyze, and monitor sales performance, account performance, market trends, and competitor activities to identify opportunities for improvement and business growth.
• Be responsible and accountable for achieving sales growth, profitability targets, and managing trade spending within approved limits for each assigned account.
• Conduct regular business reviews and discussions with customers to identify gaps, resolve issues, and improve overall account performance.
• Perform trade visits to monitor, check, and audit in-store execution, product availability, merchandising standards, and promotional compliance at outlet level.
• Monitor customer credit terms and follow up on payment collections to ensure timely settlement of outstanding balances.
• Prepare sales reports, forecasts, analysis, and other documentation required by management.
• Support ad-hoc assignments, projects, and any other duties assigned by the Management from time to time.

Job Requirement

• Candidate must possess at least a Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or a related field
• Proficient in Mandarin, English, and Bahasa Malaysia (both spoken and written) to effectively communicate with customers, suppliers, and internal stakeholders
• Good communication and interpersonal skills
• Strong coordination, negotiation, and problem-solving skills
• Able to work independently and as part of a team
• Proficient in Microsoft Office applications, especially Microsoft Excel and PowerPoint
• Willing to travel for trade visits and customer meetings when required
• Fresh graduates are encouraged to apply
• Candidates with experience in Key Account Management, Sales, FMCG, or related fields will have an added advantage

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