Key Account Manager

AMOREPACIFIC MALAYSIA is looking for a dynamic and results-driven Key Account personnel to manage and grow the Hair&Beauty division. This role is responsible for driving sales, enhancing brand presence, and maintaining strong relationships with key stakeholders.

1. Sales & Key Account Management

Lead the overall sales and marketing strategy to achieve company-set objectives in sales revenue, profitability, and brand image.

Develop and implement annual sales plans, strategies, and budgets, ensuring alignment with business goals.

Analyze market trends, foresee future developments, and develop strategies to maintain a competitive edge.

Formulate and execute key sales promotions and product launches to drive market penetration.

2. Relationship Management & Customer Engagement

Build and maintain strong relationships with FMCG buyers, category managers, and key stakeholders.

Nurture positive and efficient relationships at all levels to ensure smooth execution of sales and marketing strategies.

Manage customer activity through CRM tools, ensuring maximum efficiency, visibility, and follow-up on open issues.

3. Business Development & Market Execution

Drive key market execution strategies, including sales promotions, visual merchandising enhancements, and planogram optimization.

Monitor and analyze competitor activities, leveraging insights to develop strategic responses and tactical plans.

Ensure optimal inventory levels to minimize out-of-stock situations and excess inventory.

Develop detailed operational plans for sales volume, P&L tracking, and business performance reporting.

4. Reporting & Business Analysis

Monitor sell-in, sell-out, and stock movement, ensuring continuous business growth.

Provide insights and recommendations through data analysis, sales tracking, and competitor benchmarking.

Prepare monthly and quarterly business reviews for internal stakeholders

Qualifications

• Bachelor's degree or equivalent experience in Business
• Minimum 3 years and above of relevant work experience in FMCG/Beauty industry
• Working experience with Watsons buyers
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills

Who we are looking for

• Confident self-starter with a high level of drive, energy, integrity, and professionalism
• Proactive, well discipline, positive, resourceful, creative, well organized with a keen eye for details and able to multi-task
• Self-motivated, willing to learn attitude, committed, determined, diligent and trustworthy nature.
• Possess a strong sense of urgency, able to prioritize and meet deadlines, and able to work beyond contractual work hours when required.
• Able to work independently and be a dedicated team player in a fast-paced and dynamic environment.