Key Account Manager (B2B - Personal & Household Care)

We are currently looking for an analytical, commercially minded Key Account Manager for a global leader in B2B private label manufacturing, contract manufacturing, and FMCG/chemical formulation solutions. Based at the regional hub in Klang, this role focuses on driving strategic B2B account growth, leading New Product Development (NPD) concept pitches, and managing end-to-end commercial project execution for established brands and manufacturing partners.

• Reporting to: Sales Lead
• Location: Klang
• Take strategic commercial ownership of major B2B enterprise accounts, partner with R&D and market research teams on cutting-edge private label innovations, and elevate your career within a prestigious global multinational.

the role

• B2B Account Farming & Growth: Serve as the primary commercial point of contact for assigned accounts, managing customer requirements, driving volume growth, and optimizing portfolio profitability.
• NPD & Concept Proposals: Analyze market trends, store audits, and consumer data to develop and pitch market-leading New Product Development (NPD) formulation concepts and OEM solutions to existing brand partners.
• Project & Launch Management: Act as the central project lead tracking product development schedules, coordinating cross-functionally with internal R&D, QA, Supply Chain, and production teams from initial ideation through to launch.
• Commercial Costing & Quotations: Prepare detailed customer cost breakdowns, quotes, and contract rationales, managing commercial negotiations and pricing strategy.
• Portfolio & Quality Alignment: Conduct regular account performance reviews, reduce SKU portfolio complexities, and partner with QA teams to resolve technical and quality matters promptly.
  
  

the experience

• Degree or equivalent.
• Minimum 4 years of key account management or commercial sales experience. Experience within B2B Manufacturing, OEM, Private Label, Contract Manufacturing, or Chemical/FMCG Formulations is highly desirable.
• Proven track record in concept selling, OEM product development, or technical B2B project management; Please note this role focuses on B2B OEM solutions rather than traditional finished-goods Modern Trade retail management.
• Proactive and data-driven individual with strong communication skills.

To apply online, please use the relevant link provided. Alternatively, you can also connect with Daniel on LinkedIn at https://www.linkedin.com/in/daniel-chang-865b271ba/ for further information.