Key Account Manager

As a Key Account Manager, you will manage partners working closely with them. We are looking for someone that has strong commercial acumen, work closely with operation team, and do reporting using EXCEL.

Your new company

You will be joining an established services organisation that works closely with insurance companies and corporate partners across Malaysia. The business is growing its market presence and is looking for a commercially minded professional to strengthen key client relationships and support account growth.

Your new role

As a Key Account Manager, you will manage and develop strategic insurance accounts while identifying opportunities to increase business volume and expand service adoption.
Your responsibilities will include:

• Building strong relationships with insurance partners and senior stakeholders
• Identifying new business and account expansion opportunities
• Conducting monthly performance reviews and quarterly business reviews
• Analysing account performance, conversion rates and operational trends
• Preparing reports and presenting practical recommendations to clients and management
• Working closely with finance, operations, marketing and other internal teams
• Supporting service delivery and resolving account-related issues
• Maintaining accurate client information within the company CRM
• Using commercial insights to improve account performance and customer outcomes
  
  

What you'll need to succeed

• 3 to 5 years of experience in account management, business development, sales operations or an analytical role
• Advanced Microsoft Excel skills, including PivotTables, XLOOKUPs, formulas and report building
• Experience analysing large datasets and translating findings into commercial recommendations
• Strong commercial awareness and problem-solving skills
• Confident presentation, communication and stakeholder management abilities
• Experience working with insurance companies, automotive-related businesses or corporate clients would be advantageous
• Proficiency in Microsoft PowerPoint and Word
• A self-motivated and results-driven approach
• Ability to work effectively in a fast-paced environment
  
  

What you'll get in return

• Supportive and collaborative working environment.
• Structured learning and leadership development opportunities.
• Exposure to senior stakeholders and strategic client relationships.
• Career development and progression opportunities.
• Comprehensive employee benefits and wellbeing support.
• Competitive leave and work-life balance initiatives
  
  

What you need to do now

If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call me now at +60 3-7890 6193.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Desired Skills and Experience

Junior to Mid-Senior welcome to apply