THIS POSITION WILL BE BASED IN MUTIARA DAMANSARA, PETALING JAYA, SELANGOR
ROLE AND RESPONSIBILITIES
(A) Internal :
- Product Portfolio Management at SBU.
- Communication and Coordination (Internal Coordination, alignment, engagement, and collaboration with internal stakeholders) to ensure Key Customer's needs are met.
- Pricing Management (Account B).
- Problem-solving within KLK Oleo.
- Administration and supervising the Account Teams assigned to each Key Account.
- Compiling and preparing reports on account progress, goals, customers update, business overviews, and strategies for stakeholders.
(B) External :
- Develop and maintain trust relationships with a portfolio of Key Account Customers.
- Acquire a thorough understanding of key customer needs and requirements.
- Serve as the interface of communication between key customers and internal teams (and group-level discussion).
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Play an integral part in generating new business via joint product development, and collaborative engagement for new ventures (i.e. products &investment) that will turn into long-term sustainable relationships
- Maintains updated sales funnel.
- Negotiate general sales tasks and perform sale reviews (Account B).
JOB SUCCESS REQUIREMENTS
- Degree holder in Engineering Field, Chemistry, or BSc/BA in business administration, sales, or relevant field) with a minimum of 5 years of related working experience( preferably in chemicals-related industries).
- Experience in Key Account Management is an added advantage (not a must).
- Experience in matrix organization, cross-functional, customer liaison, sales, and providing solutions based on customer needs.
- Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
- Excellent organizational skills and reliability.
- Ability in problem-solving and negotiation.
- Good track record of responsibility, resourceful, and able to work independently.
- Proficient in all Microsoft Office applications as well as CRM software.
ADDITIONAL NOTES / DESIRABLE SKILLS
- Analytical and strategic thinking
