Key Account Manager - Travel Agencies

We are seeking a Key Account Manager to join our global Agency Sales team, where innovation knows no borders. This team helps travel agencies compete with sharper insight, smarter booking solutions and stronger commercial partnerships. It brings Sabre's technology closer to customer needs and turns market change into practical growth opportunities. With an inclusive culture and flexible work environment, we work together with boldness, curiosity and commitment so we can all win together.

You will be managing key travel agency relationships and drive commercial growth across Malaysia. You will serve as a trusted commercial advisor, uncovering expansion opportunities and helping agency partners optimize their operations using Sabre's technology ecosystem. In this role, you will leverage data, workflow automation and practical AI-enabled tools to refine account strategies, streamline workflows and deliver strong business performance.

What you'll do

• Direct strategic account planning and commercial engagement across key travel agency accounts in Malaysia.
• Lead commercial discussions, negotiations and account renewals aligned with Sabre's business objectives.
• Identify high-value growth opportunities, drive product adoption and address operational challenges for key travel agency clients.
• Partner with cross-functional teams, including product, technology and customer support, to deliver tailored customer solutions.
• Use AI-enabled commercial tools and workflow automation to enhance account planning, reporting quality and sales productivity.

What you'll bring

• Minimum 6 to 12 years of experience in strategic account management, sales or commercial partnerships within travel technology, with expertise in GDS platforms, travel agency operations, NDC, APIs and automated booking workflows.
• Proven track record of driving revenue growth, negotiating commercial agreements and retaining key agency accounts in regional markets.
• Strong strategic vision and consultative solution-selling experience across travel tech platforms and digital distribution channels.
• Demonstrated ability to build executive-level customer relationships and collaborate across functional teams to deliver commercial results.
• Practical experience using generative AI, analytics tools or workflow automation to improve commercial productivity, reporting and customer insight.

Benefits that support you

We know support looks different for everyone. That is why Sabre offers benefits beyond medical and financial coverage, with programs designed to support your well-being, growth and life outside work:

• Competitive pay and performance-based bonuses
• Flexible work options
• Comprehensive healthcare coverage
• Generous PTO and holidays
• Strong retirement planning support
• Family-friendly benefits
• Professional development opportunities